What is VOIP and how does it work?


If you’re a business owner, one of the technology tools that you should consider adding is VOIP, otherwise known as Voice Over Internet Protocol. The system has diversified the way in which users can make phone calls. As companies continue to grow internationally and encourage workers to work remotely, VOIP has continued to grow at a rapid pace. Below you’ll find more information about VOIP technologies and how they work.

What Is VOIP?

Traditionally, you needed a phone line to make a telephone call. You could access a phone line by either a landline or a cell phone. However, in the business world, VOIP technology is changing the way people connect with one another. That’s because VOIP systems allow people to make phone calls, as long as they have

  • A headset
  • A computer that’s connected to the internet
  • Dedicated VOIP technology

To put it in simple terms, VOIP is a phone call delivered over the internet. When you are on a call, VOIP software converts your voice to a digital signal. This signal is then transported over the web to the users on the other line. With VOIP technology, it’s easy for more than one user to connect at a time. 

How Does It Work in Metairie, LA?

VOIP technology takes advantage of packet-switched protocols. This is the technology that allows your voice to be converted to a digital file. The VOIP software will take your voice and place it into packets, which are then transmitted over any network that also has VOIP capabilities.

The goal of VOIP systems is not just to improve the way employees talk to one another but to improve all aspects of the way in which they communicate with one another. In addition to phone calls, this also includes voicemails, emails, web conferences, and faxes. The technology can deliver this information to any handset, making it a convenient option for those with cell phones.

One of the most significant benefits of VOIP is the fact that it saves companies money. For example, one case study from PC World found that companies could save more than $1,000 per month after switching to a VOIP system, with companies savings anywhere between 50% to 75% after making the switch. If you have international workers, VOIP services are an excellent way to cut down on the cost of placing an international call.

VOIP systems could also increase worker productivity as well. For example, one site found that employees saved more than 40 minutes a day when using a VOIP system. Additionally, remote workers save a bit less than an hour. This productivity could go a long way as well. The more productive your employees are, the more likely they are to put that time back into the business. This, in turn, fuels business growth. 

Install VOIP In Your Metairie, LA Offices Today

If you’re looking to install a VOIP system into your office, be sure to contact Data Shark immediately. We can handle all of your IT solutions and have considerable experience working with VOIP systems. With the numerous benefits it offers, there’s no need to delay the installation of your VOIP system. Contact us today!


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